Shipping Policy

Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping with Quality Paper Products (QPP). We are committed to delivering your orders safely and as quickly as possible across Pakistan.

Free Shipping

We are pleased to offer FREE Standard Delivery on all orders with a total value of PKR 1,999 or above.

Orders below PKR 1,999 may be subject to a shipping fee, which will be displayed during checkout.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times within Pakistan are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Actual delivery times may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive shipment details (where applicable) so you can track your delivery.

Delivery Information

To ensure successful delivery, please provide:

  • Full Name

  • Complete Shipping Address

  • Valid Mobile Number

  • Any additional delivery instructions, if required

Incorrect or incomplete information may result in delivery delays.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the parcel, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatching returned orders.

Damaged or Missing Items

If your package arrives damaged or any item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and work towards a suitable resolution.

Shipping Delays

While we aim to deliver every order on time, delays may occasionally occur due to:

  • Public holidays

  • Extreme weather conditions

  • Courier operational issues

  • Natural disasters

  • Government restrictions

  • Unexpected logistical disruptions

Quality Paper Products (QPP) is not responsible for delays caused by third-party courier services, but we will do our best to assist you.

Order Changes

If you need to modify your shipping address or order details, please contact us as soon as possible after placing your order.

Once an order has been dispatched, changes may no longer be possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support through the contact information available on our website.

Quality Paper Products (QPP)

Website: https://qpp.com.pk

Thank you for choosing Quality Paper Products. We appreciate your trust and are committed to delivering quality products with reliable service.